WilsonsVapes

Delivery, Refunds and Returns

Delivery, Refunds and Returns

DELIVERY

  • FREE UK DELIVERY VIA HERMES – delivered within 2 working days of order when placed before 12:00 pm on a working day. (min spend £50)
  • 48 DPD special delivery next working day – guaranteed when ordered before 1.00 pm (mon to fri)
  • £2.39 standard delivery on all orders under £50, delivered within 2 working days of order when placed before 12:00 pm on a working day.

REFUNDS & RETURNS

  • All our products are covered by a 30 day guarantee.
  • If the product is unopened and unused then a full refund within that first 30 days can be offered.
  • For all opened items that have a fault please log the fault on our contacts page, these items will be eligible for return(at our cost) and once the fault is verified a replacement item will be issued to you free of charge.
  • Any items that have been used are not eligible for a money back guarantee, all used items will only be replaced like for like once a fault can be verified.
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